Shipping Policy

Secure and reliable delivery of your custom 3D printed parts across India. Professional packaging ensures your parts arrive safely.

Last updated: October 25, 2025

Shipping Coverage

Moushree Enterprise LLP (LLP ID: ABB-3435, GSTIN: 19ABUFM2454M1ZG) offers shipping services across India for our 3D printed products.

Domestic Shipping (India Only)

All Indian states and union territories
Metro cities: 1-3 business days
Other cities: 2-5 business days
Remote areas: 3-7 business days

Shipping Methods & Costs

Domestic Shipping

Method	Delivery Time	Cost
Standard Shipping	3-5 business days	Calculated at checkout
Express Shipping	1-2 business days	Calculated at checkout

* Shipping costs are based on package weight, dimensions, and delivery location. Final shipping charges will be displayed during checkout before payment.

Professional Packaging

Standard Packaging Includes:

Bubble wrap protection for delicate parts
Foam padding for dimensional stability
Anti-static bags for electronic components
Moisture protection for hygroscopic materials
Sturdy corrugated boxes with Moushree branding
Fragile handling labels and orientation indicators

All packages include tracking numbers, delivery confirmation, and insurance coverage up to ₹10,000 at no extra cost.

Free Shipping Eligibility

Domestic Orders

Orders above ₹5,000: Free standard shipping
Orders above ₹10,000: Free express shipping
Repeat customers: Free shipping on orders > ₹3,000
Educational institutions: 20% shipping discount
Bulk orders: Negotiable shipping rates available

Order Processing Time

Production + Shipping Timeline:

Production Time

Standard orders: 3-7 business days
Large volume orders: 5-14 business days
Complex geometries: May require additional time

Processing Schedule

Weekend orders processed on Monday
Holiday delays communicated in advance
Quality control inspection before dispatch

Tracking & Delivery

Order Tracking:

Tracking number provided within 24 hours of dispatch
Real-time tracking via SMS and email updates
Delivery notifications with photo confirmation
Customer portal for order status checking

Special Handling & Restrictions

If your order requires special handling or has specific shipping requirements, you will be notified during the order confirmation process.

🌍 International Shipping

📍 Current Operations

We currently ship only within India. All orders are processed and delivered domestically using our trusted courier partners (Blue Dart and India Post).

Future International Expansion

We are considering international shipping in the future. If we expand to serve international customers, the following terms will apply:

Customer Responsibilities for International Orders:

Full shipping costs: International customers will be responsible for all shipping fees
Customs duties and taxes: Customers must pay all import duties, customs fees, VAT/GST, and any other taxes imposed by their country
Clearance delays: We are not responsible for delays caused by customs clearance procedures
Import restrictions: Customers must verify that 3D printed items can be legally imported into their country
Prohibited items: We will not ship items banned or restricted in the destination country

⚠️ IMPORTANT: Import Duties Disclaimer

3D Printing Services is not responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by your country's customs authorities. These fees are the sole responsibility of the customer and must be paid directly to the courier or customs office upon delivery. We cannot predict or control these charges as they vary by country and are determined by local regulations.

Refused Shipments

If a shipment is refused by the customer due to customs fees or other reasons:

The customer will be charged for return shipping costs
Original shipping costs are non-refundable
Refunds will be issued only after deducting shipping and restocking fees

We will update this policy and notify customers when international shipping becomes available.

🚚 Shipping Partners

We partner with trusted courier services to ensure reliable delivery across India:

📦 Blue Dart

Primary courier for metro cities and major towns across India
Faster delivery times (1-3 business days for most locations)
Real-time tracking and proof of delivery
Comprehensive insurance coverage

📮 India Post

Delivery partner for remote and hard-to-reach areas
Coverage across all pin codes in India
Slower delivery times (5-10 business days)
Cost-effective for rural locations

We automatically select the most appropriate courier based on your delivery address to ensure the best balance of speed, reliability, and cost.

Last updated: October 18, 2025